DSA Consulting Services

Vendor Evaluation and Selection

We are in the midst of a revolution in the dental software industry that is dictating the way groups and practices run their operations and do business. Some of these changes include federal software certification, advanced clinical and EHR features, web based features, better imaging integration, improved cash flow and risk reduction, and more standard technology platforms. Some vendors are embracing these changes and some vendor are choosing not to spend the time, resources, or investment in new technology.Because of this software revolution informed groups and practices are re-evaluating their present software solutions and comparing to see if there are better alternatives on the market. However, Dental practices and groups typically “spin their wheels” when it comes to choosing a software vendor. There are a confusing number of technology vendors out there and it is easy to spend months looking for vendors while not knowing what to look for. There is a proven vendor evaluation and selection process that, if followed, will help you reduce stress and minimize time spent while maximizing your success.

  • Explore features and functions that you need
  • Evaluate vendors’ underlying technology
  • Develop a detailed Request for proposal (RFP)
  • Analyze RFP responses
  • Conduct efficient vendor demonstrations
  • Analyze demonstrations results
  • Determine best vendor for your needs

We can help you through this process to evaluate and select the right vendor for you needs now and into the future.

Additional Resources

Software Contract Review and Negotiations

A vendor once commented that, in most cases, once an organization made the decision to purchase, very rarely did they have the knowledge or desire to aggressively question or negotiate the contracts and agreements involved. The contracts and agreements you sign now will follow you and your vendor into the future and define your rights should things not go as planned.

Unfortunately, dental software and EHR contracts are a very specialized area and your practice or group attorney might not have the experience and knowledge to level the playing field with your vendor. We have years of experience and specialization in these areas. Software contracts are a specialized area and it takes years of experience to understand how these should be structured. Many times group and practice attorneys just don’t have this specialized knowledge and experience needed to “level the playing field” We put those years of experience into protecting our clients now and into the future.

  • Assure quotes are complete and there are no “surprises”
  • Use knowledge of market best pricing
  • Negotiate the best price for products and services
  • Assure your short and long term interests are protected
  • Hold vendor accountable for all representations
  • Secure maximum flexibility
  • Reduce dependency on vendor
  • Get guarantees with “teeth”
  • Give protection form vendor insolvency
  • Control your data and intellectual property
  • Secure appropriate warranties
  • Reduce and minimize future costs
  • Obtain favorable payment terms
  • Address implementation rules and guarantees within your contract
  • Guarantee appropriate and timely support is given

Additional Resources

Meaningful Use and EHR Incentives

This is the last year that eligible groups and practices can sign up to receive up to $63,750 in federal and state incentive payments. The EHR Incentive Program is well underway and many oral health providers are eligible to receive these payments. However, there is a lot of confusion in the market about who qualifies, what criteria has to be met, and how to meet the meaningful use standard.

Our goal is to help your practice or group navigate the confusing maze that is the EHR Incentive Program to secure the incentive payments you deserve! It’s your tax money. Don’t leave $63,750 per dentist on the table. To find out more about the program and if your practice or group qualifies: EHR Incentive Webinar

Mike Uretz

Mike Uretz is a nationally-recognized Dental software and Electronic Health Records (EHR) expert. He is the founder of DentalSoftwareAdvisor.com as well as Dental Software Editor for Dental Products Report.

As an industry consultant and educator, Mike has helped hundreds of individual practices and multi-clinic groups properly evaluate and select software vendors and solutions, structure and negotiate pricing and contracts , provide implementation oversight and vendor management.

How to select a vendor

What questions should you ask a potential vendor?

Understand your Vendor’s implementation resources

How to make sure your implementation is a success

How do you get good support from your vendor?

Software warranties and guarantees

How to avoid a vendor disabling your software

Getting the best price from your vendor


We're not around right now. But you can send us an email and we'll get back to you, asap.


©2018 Healthcare IT Partners

Log in with your credentials


Forgot your details?

Create Account